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    <title>MOVA Forum - Questions&amp;Feedback</title>
    <link>https://ca.forum.mova-tech.com/forum.php?mod=forumdisplay&amp;fid=24</link>
    <description>Latest 20 threads of Questions&amp;Feedback</description>
    <copyright>Copyright(C) MOVA Forum</copyright>
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    <lastBuildDate>Fri, 28 Aug 2026 05:28:57 +0000</lastBuildDate>
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      <title>MOVA Forum</title>
      <link>https://ca.forum.mova-tech.com/</link>
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    <item>
      <title>Z60 acting erratically</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=392</link>
      <description><![CDATA[I purchased a Z60 a couple of months ago and now it cannot clean anything. The robot drops out of the dock and spins around aimlessly. It seems the left wheel is inoperable and when turning the unit over, the wheel is hot to the touch. No hairs, fibe ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>FG471839</author>
      <pubDate>Tue, 25 Aug 2026 15:12:16 +0000</pubDate>
    </item>
    <item>
      <title>Mop Stuck error</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=388</link>
      <description><![CDATA[Hi I keep getting mop is stuck error and I’ve already tried everythjng that’s been recommended at other forums and instructions I found online. Please take a look at video and my SN is R954OK57KUS0069133 please help this has been ongoing for months ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>EI938573</author>
      <pubDate>Mon, 17 Aug 2026 17:50:16 +0000</pubDate>
    </item>
    <item>
      <title>App is saying robot is restarting</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=375</link>
      <description><![CDATA[It has been 3 days, I have tried restarting the robot, uninstalling and reinstalling app, I tried to reset the wifi connection but the app is stuck and won\'t let me go to the wifi setting.]]></description>
      <category>Questions&amp;Feedback</category>
      <author>YK625059</author>
      <pubDate>Fri, 31 Jul 2026 17:13:24 +0000</pubDate>
    </item>
    <item>
      <title>Obstacle avoidance not working well</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=371</link>
      <description><![CDATA[The camera doesn’t turn on sometimes, probably affecting obstacle avoidance. When i manually turn on camera, it does not open up half the tines.

Is it a known issue and can it be fixed?]]></description>
      <category>Questions&amp;Feedback</category>
      <author>TI306942</author>
      <pubDate>Tue, 28 Jul 2026 04:21:29 +0000</pubDate>
    </item>
    <item>
      <title>Abnormal water level error on first use</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=370</link>
      <description><![CDATA[I just received my p10 pro ultra and after charging it and setting up maps, it did it’s first vaccum with no issues. Then I sent it to mop and that’s when the first problem happened. When returning to the base to empty dirty water, I got an error m ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>UO617725</author>
      <pubDate>Mon, 27 Jul 2026 04:13:51 +0000</pubDate>
    </item>
    <item>
      <title>Doesn’t do initial mapping</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=361</link>
      <description><![CDATA[Tried to do mapping before using as suggested in manual. After 90 min of attempting it, still not complete. Freezes and spins in circles for 10 min or so. What’s wrong?]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BN455432</author>
      <pubDate>Fri, 10 Jul 2026 18:03:01 +0000</pubDate>
    </item>
    <item>
      <title>Roller mop stopped or stuck</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=355</link>
      <description><![CDATA[Hi,

My Z60 Ultra Roller Complete has been acting up. It speaks out the malfunction “ roller mop stopped or stuck”. So I have cleaned that whole compartment thoroughly , but it is still saying the same error. When I switch to vacuuming function onl ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>VV563298</author>
      <pubDate>Mon, 29 Jun 2026 11:10:12 +0000</pubDate>
    </item>
    <item>
      <title>Mopping distance from wall base board</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=354</link>
      <description><![CDATA[Hello. New P10 Pro Uktra user here. Ive noticed the unit does not mop closer to the wall base board and leaves a 1/2 foot length of space. Is there a setting yo force it to mop closer to the walls? 
Thank you]]></description>
      <category>Questions&amp;Feedback</category>
      <author>GV135180</author>
      <pubDate>Fri, 26 Jun 2026 15:28:24 +0000</pubDate>
    </item>
    <item>
      <title>Pet photos not showing</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=350</link>
      <description><![CDATA[I approved for pet content but no files have loaded. Pet activity is being monitored and shows on the map but no gifs/photos. How do i fix this?]]></description>
      <category>Questions&amp;Feedback</category>
      <author>SI508848</author>
      <pubDate>Wed, 24 Jun 2026 14:10:28 +0000</pubDate>
    </item>
    <item>
      <title>Stops working all of a sudden</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=340</link>
      <description><![CDATA[It was working fine for last 2 months but since last week can not complete the task and mid cleaning stops working and we have to carry to the station.]]></description>
      <category>Questions&amp;Feedback</category>
      <author>HX566381</author>
      <pubDate>Wed, 10 Jun 2026 23:40:38 +0000</pubDate>
    </item>
    <item>
      <title>Carpets, Mats, and Cat Litter Zones—All Handled in One Run</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=286</link>
      <description><![CDATA[The MOVA V50 Ultra Complete makes it much easier to deal with different floor surfaces and the messy areas that usually require separate cleaning. In a typical home, you often have a mix of surfaces like carpets, rugs, and pet mats, and each one tend ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 23:46:35 +0000</pubDate>
    </item>
    <item>
      <title>Hidden Spots, No Longer Ignored</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=285</link>
      <description><![CDATA[The MOVA V50 Ultra Complete is especially useful for cleaning the areas you often forget about or simply don’t want to deal with manually.

In everyday life, it’s usually the hidden spots that collect the most dust — under the bed, beneath sofas,  ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:33:18 +0000</pubDate>
    </item>
    <item>
      <title>No Pre-Clean. No Mercy. Just Results.</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=284</link>
      <description><![CDATA[Most robot vacuums tend to avoid heavy stains or struggle when things get messy. This one does the opposite — it goes straight at them without needing any preparation.

Dried sauce, sticky milk, old coffee marks — situations where I used to pre-cle ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:11:06 +0000</pubDate>
    </item>
    <item>
      <title>From Litter to Odor — Fully Pet-Proof Floors</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=283</link>
      <description><![CDATA[It doesn\'t just clean pet messes. It treats them.

With the MOVA V50 Ultra, cleaning around pets feels more controlled and hygienic rather than just surface-level wiping. When you add a pet-safe cleaning solution into the dock, every mop cycle doesn ..]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:04:40 +0000</pubDate>
    </item>
    <item>
      <title>It Climbs. It Scrubs.</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=282</link>
      <description><![CDATA[The MOVA V50 Ultra uses retractable “legs” to lift its chassis and roll over thresholds up to 6cm high, making transitions between rooms, rugs, and flooring types feel completely effortless. Instead of getting stuck or needing manual help, it activ ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:01:48 +0000</pubDate>
    </item>
    <item>
      <title>Unable to post content under products category</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=280</link>
      <description><![CDATA[Hi there, I am hoping to post contents created during promo under \'Products\' category as per the instructions received in email. But every time I hit the button \'Post\', a window pops up stating to select appropriate category. The category selection i]]></description>
      <category>Questions&amp;Feedback</category>
      <author>ZD758806</author>
      <pubDate>Sat, 16 May 2026 06:19:18 +0000</pubDate>
    </item>
    <item>
      <title>Pet monitoring feature</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=277</link>
      <description><![CDATA[One feature I didn’t think I would care about at first is the pet monitoring function, but it turned out to be surprisingly useful in daily life. The MOVA V50 can automatically detect and follow my pet as it moves around the apartment, which is actu ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 01:29:46 +0000</pubDate>
    </item>
    <item>
      <title>1-week real usage</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=276</link>
      <description><![CDATA[I’ve been using the MOVA V50 Ultra Complete for about a week now, and I find myself running it almost every single day. One thing that really stood out to me is how consistent the cleaning results are. Every time it finishes a session, the floor act ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 00:15:45 +0000</pubDate>
    </item>
    <item>
      <title>First-time user + mapping</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=275</link>
      <description><![CDATA[This is my first time using a robot vacuum, so I didn’t really know what to expect before trying the MOVA V50 Ultra Complete. One of the most surprising things for me is how accurate and detailed the mapping system is. After just one or two cleaning ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 00:10:22 +0000</pubDate>
    </item>
    <item>
      <title>📢 [Poll] Would You Join Our Monthly MOVA Live Stream?</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=273</link>
      <description><![CDATA[Hi everyone,We’re planning to host a MOVA live stream every month! During the stream, you’ll be able to:
[*]
Learn about the latest MOVA discounts and deals
[*]
Hear detailed product explanations
[*]
Take part in live lucky draws

We’d love to kno]]></description>
      <category>Questions&amp;Feedback</category>
      <author>MOVA Forum</author>
      <pubDate>Tue, 12 May 2026 04:19:29 +0000</pubDate>
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