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    <title>MOVA Forum - Questions&amp;Feedback</title>
    <link>https://ca.forum.mova-tech.com/forum.php?mod=forumdisplay&amp;fid=24</link>
    <description>Latest 20 threads of Questions&amp;Feedback</description>
    <copyright>Copyright(C) MOVA Forum</copyright>
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    <lastBuildDate>Tue, 14 Jul 2026 04:03:18 +0000</lastBuildDate>
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      <title>MOVA Forum</title>
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    <item>
      <title>Doesn’t do initial mapping</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=361</link>
      <description><![CDATA[Tried to do mapping before using as suggested in manual. After 90 min of attempting it, still not complete. Freezes and spins in circles for 10 min or so. What’s wrong?]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BN455432</author>
      <pubDate>Fri, 10 Jul 2026 18:03:01 +0000</pubDate>
    </item>
    <item>
      <title>Roller mop stopped or stuck</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=355</link>
      <description><![CDATA[Hi,

My Z60 Ultra Roller Complete has been acting up. It speaks out the malfunction “ roller mop stopped or stuck”. So I have cleaned that whole compartment thoroughly , but it is still saying the same error. When I switch to vacuuming function onl ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>VV563298</author>
      <pubDate>Mon, 29 Jun 2026 11:10:12 +0000</pubDate>
    </item>
    <item>
      <title>Mopping distance from wall base board</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=354</link>
      <description><![CDATA[Hello. New P10 Pro Uktra user here. Ive noticed the unit does not mop closer to the wall base board and leaves a 1/2 foot length of space. Is there a setting yo force it to mop closer to the walls? 
Thank you]]></description>
      <category>Questions&amp;Feedback</category>
      <author>GV135180</author>
      <pubDate>Fri, 26 Jun 2026 15:28:24 +0000</pubDate>
    </item>
    <item>
      <title>Pet photos not showing</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=350</link>
      <description><![CDATA[I approved for pet content but no files have loaded. Pet activity is being monitored and shows on the map but no gifs/photos. How do i fix this?]]></description>
      <category>Questions&amp;Feedback</category>
      <author>SI508848</author>
      <pubDate>Wed, 24 Jun 2026 14:10:28 +0000</pubDate>
    </item>
    <item>
      <title>Stops working all of a sudden</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=340</link>
      <description><![CDATA[It was working fine for last 2 months but since last week can not complete the task and mid cleaning stops working and we have to carry to the station.]]></description>
      <category>Questions&amp;Feedback</category>
      <author>HX566381</author>
      <pubDate>Wed, 10 Jun 2026 23:40:38 +0000</pubDate>
    </item>
    <item>
      <title>Carpets, Mats, and Cat Litter Zones—All Handled in One Run</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=286</link>
      <description><![CDATA[The MOVA V50 Ultra Complete makes it much easier to deal with different floor surfaces and the messy areas that usually require separate cleaning. In a typical home, you often have a mix of surfaces like carpets, rugs, and pet mats, and each one tend ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 23:46:35 +0000</pubDate>
    </item>
    <item>
      <title>Hidden Spots, No Longer Ignored</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=285</link>
      <description><![CDATA[The MOVA V50 Ultra Complete is especially useful for cleaning the areas you often forget about or simply don’t want to deal with manually.

In everyday life, it’s usually the hidden spots that collect the most dust — under the bed, beneath sofas,  ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:33:18 +0000</pubDate>
    </item>
    <item>
      <title>No Pre-Clean. No Mercy. Just Results.</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=284</link>
      <description><![CDATA[Most robot vacuums tend to avoid heavy stains or struggle when things get messy. This one does the opposite — it goes straight at them without needing any preparation.

Dried sauce, sticky milk, old coffee marks — situations where I used to pre-cle ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:11:06 +0000</pubDate>
    </item>
    <item>
      <title>From Litter to Odor — Fully Pet-Proof Floors</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=283</link>
      <description><![CDATA[It doesn\'t just clean pet messes. It treats them.

With the MOVA V50 Ultra, cleaning around pets feels more controlled and hygienic rather than just surface-level wiping. When you add a pet-safe cleaning solution into the dock, every mop cycle doesn ..]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:04:40 +0000</pubDate>
    </item>
    <item>
      <title>It Climbs. It Scrubs.</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=282</link>
      <description><![CDATA[The MOVA V50 Ultra uses retractable “legs” to lift its chassis and roll over thresholds up to 6cm high, making transitions between rooms, rugs, and flooring types feel completely effortless. Instead of getting stuck or needing manual help, it activ ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Sun, 17 May 2026 22:01:48 +0000</pubDate>
    </item>
    <item>
      <title>Unable to post content under products category</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=280</link>
      <description><![CDATA[Hi there, I am hoping to post contents created during promo under \'Products\' category as per the instructions received in email. But every time I hit the button \'Post\', a window pops up stating to select appropriate category. The category selection i]]></description>
      <category>Questions&amp;Feedback</category>
      <author>ZD758806</author>
      <pubDate>Sat, 16 May 2026 06:19:18 +0000</pubDate>
    </item>
    <item>
      <title>Pet monitoring feature</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=277</link>
      <description><![CDATA[One feature I didn’t think I would care about at first is the pet monitoring function, but it turned out to be surprisingly useful in daily life. The MOVA V50 can automatically detect and follow my pet as it moves around the apartment, which is actu ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 01:29:46 +0000</pubDate>
    </item>
    <item>
      <title>1-week real usage</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=276</link>
      <description><![CDATA[I’ve been using the MOVA V50 Ultra Complete for about a week now, and I find myself running it almost every single day. One thing that really stood out to me is how consistent the cleaning results are. Every time it finishes a session, the floor act ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 00:15:45 +0000</pubDate>
    </item>
    <item>
      <title>First-time user + mapping</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=275</link>
      <description><![CDATA[This is my first time using a robot vacuum, so I didn’t really know what to expect before trying the MOVA V50 Ultra Complete. One of the most surprising things for me is how accurate and detailed the mapping system is. After just one or two cleaning ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>BD959898</author>
      <pubDate>Wed, 13 May 2026 00:10:22 +0000</pubDate>
    </item>
    <item>
      <title>📢 [Poll] Would You Join Our Monthly MOVA Live Stream?</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=273</link>
      <description><![CDATA[Hi everyone,We’re planning to host a MOVA live stream every month! During the stream, you’ll be able to:
[*]
Learn about the latest MOVA discounts and deals
[*]
Hear detailed product explanations
[*]
Take part in live lucky draws

We’d love to kno]]></description>
      <category>Questions&amp;Feedback</category>
      <author>MOVA Forum</author>
      <pubDate>Tue, 12 May 2026 04:19:29 +0000</pubDate>
    </item>
    <item>
      <title>From week to week always offline</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=258</link>
      <description><![CDATA[Every week I have to do manually launch because in the app it shows me offline, I just tired do it every time. I have a stable internet connection 2,4 Hz. And if you want to watch your home when you at work after when the robot leaves the station I h ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>SD166285</author>
      <pubDate>Sat, 09 May 2026 16:52:53 +0000</pubDate>
    </item>
    <item>
      <title>Adding another map for the basement</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=254</link>
      <description><![CDATA[I want to have my robot map another floor but there is no option that I can find for that in the app… the extra floor does not have the vacuum base, and we would move it there by hand. Can someone assist me with directions on how to make that happen ...]]></description>
      <category>Questions&amp;Feedback</category>
      <author>ZE070163</author>
      <pubDate>Sat, 09 May 2026 14:21:18 +0000</pubDate>
    </item>
    <item>
      <title>P10 Ultra doesn\'t vacuum full room.</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=211</link>
      <description><![CDATA[Correction: I used wrong carpet setting - avoid instead of ignore.
The laminate floor has wood like pattern that was recognized like carpets obviously no matter that recognized carpets during map creation were removed.

P10 Ultra doesn\'t vacuum full]]></description>
      <category>Questions&amp;Feedback</category>
      <author>AK253735</author>
      <pubDate>Fri, 01 May 2026 23:11:29 +0000</pubDate>
    </item>
    <item>
      <title>https://ca.mova.tech/products/mova-auxiliary-cleaning-kit</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=192</link>
      <description><![CDATA[Does this kit work on the Mova P50 ultra? ( not the pro)]]></description>
      <category>Questions&amp;Feedback</category>
      <author>CrazyCanadian1987</author>
      <pubDate>Sun, 26 Apr 2026 20:14:04 +0000</pubDate>
    </item>
    <item>
      <title>Robot making a loud noise</title>
      <link>https://ca.forum.mova-tech.com/forum.php?mod=viewthread&amp;tid=175</link>
      <description><![CDATA[Robot started to make a squealing noise like it was going to blow up.  I thoroughly checked and cleaned everything but it is still whining.  I don’t want to run it bc it might burn the motor out.]]></description>
      <category>Questions&amp;Feedback</category>
      <author>FN019092</author>
      <pubDate>Tue, 21 Apr 2026 03:18:31 +0000</pubDate>
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