Doesn’t do initial mapping

Tried to do mapping before using as suggested in manual. After 90 min of attempting it, still not complete. Freezes and spins in circles for 10 min or so. What’s wrong?

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Good morning. We recommend updating the robot's firmware to the latest version and trying again. If the problem keeps recurring, please contact our after-sales team for further assistance. We apologize sincerely for the inconvenience.  Email: support@mova-tech.com