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Hi there,
We’re really sorry for the hassle this has caused with your P10 Pro Ultra. It’s no fun when a robot that’s been working great suddenly stops halfway through cleaning.
Just to confirm: have you already reached out to our support team and sent the unit in for repair? If you have, no need to worry — our technicians will give it a full check-up and fix whatever’s causing the problem. We’ll send it right back to you as soon as it’s good to go.
Thanks so much for your patience, and again, we’re sorry for the inconvenience! |