Good morning, we apologize for the inconvenience caused by your robot continuously spinning in circles. Please follow these troubleshooting steps:
Check whether any foreign objects are wrapped around the drive wheels. Verify if the LDS rotates normally. Gently tap the top cover of the LDS sensor and confirm it bounces back properly.
Inspect the rotating section of the LDS for tangled hair or debris that hinders rotation, and remove any obstructions found.
Make sure there are no uneven, lifted stickers or bulky objects placed on top of the robot.
Tap the bumper lightly to confirm it springs back freely.
Wipe the line laser sensor and AI recognition sensors to remove fingerprints and dust.
Reboot the robot and test it again. If the problem persists after all checks, please reach out to support for further assistance. Email:
support@mova-tech.com
158
CA
