QA554576

[P10 Pro Ultra] Unessary Adding Detergent/Cleaning mop

Last edited by QA554576 on 2025-12-27 14:35

I am referring to the fact that while I set a no-mop zone in a specific area, the robot still wets and adds detergent to the mop, and after it arrives and realizes that it is a no-mop zone, it docks and cleans the mops, which is unnecessary and a waste of detergent and water. I believe there should be a fix for this, so the robot vacuum is notified early that a specific no-mop zone exists. This way, it no longer has to add detergent or even wet the mops, especially if I assign it to one area with a no-mop zone. (I use the GeniusCleaning mode, so it does both vacuuming and mopping.)
Translate
You need to log in to reply. Login | Register

2 Comment

Hello,

Thank you for sharing your feedback regarding the issue where cleaning fluid is added and the mop is cleaned despite setting up a "no-mop zone." We understand your concern and appreciate your detailed explanation.

The current design logic of our product is such that within a "no-mop zone," the robot can enter the area in vacuum mode but will automatically avoid it in mop mode. Therefore, when executing modes that include mopping functions, such as "Clean Genius," the robot will still pre-wet the mop and add cleaning fluid to prepare for mopping tasks in other areas.

We truly value your suggestions for improvement and have forwarded your feedback to our development team. They will assess whether it's possible to optimize this logic in future firmware updates.

Thank you for your support and understanding of Mova products.
2025-12-17 17:54:45 CA Translate

Mova don’t be difficult. Fix this. That’s not design logic that’s stupidity. You just want people to keep buying your detergent why not force the robots to waste it right? Wrong, if you’re selling in canada Canadian laws prohibit that kind of bullshit so fix this.
2025-12-17 20:47:57 Translate

UID:QA554576
  • 4Posts
  • 0Friends
Privacy Policy|Terms &Conditions|Software License and Service Agreement|DarkRoom

© 2026 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List