Transition between wood and carpet

Our vacuum leaves big piles of dirt at the transition between rug and wood floor. How do we avoid this?

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Hello,

To further analyze the issue of dust accumulation, we recommend sending a video of the robot operating at the edge of the carpet, along with relevant map screenshots and the device's serial number (SN) to our after-sales team. Our after-sales and technical team will conduct a thorough investigation of this issue.

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